Welcome to Hillcrest Motors!

Welcome to the family of clients at Hillcrest Motors, where we try to do things a little differently.

First, note that we talk about clients, not customers. Customers are people you sell something to. Clients are people you have an ongoing relationship with, and that is the sort of relationship we want to develop with you. Ongoing ... Here when you need us. Ready to answer any question you have — on any car-related issues, not just the work we did.

We want you to think of us as your answer man. Ready to respond to any complaints you have, because we know that having satisfied clients out there in the community is the best marketing we can do. Ready to do the little bit extra because that’s what you do for a client.

Going Strong Since 1983
Hillcrest Motors has been serving the Baldwin, Wis. community since 1983. We work very hard to retain the old values that made a business succeed in the past: personal service, craftsmanship, and a commitment to quality.

We combine these principles with the finest modern automotive service equipment available today and a continuing commitment to training and professional education in all facets of our field. We are proud to have our technicians certified with the National Institute of Automotive Service Excellence (ASE) in many fields of auto and truck repair.

We are here to help you with all your automotive needs. From air conditioning to tires, check engine lights to muffler replacements, we can take care of all your vehicle needs. We also keep a computerized running history for all work. If you need a copy, let us know and we will print one. This can be a wonderful tool when trying to track expenses or sell a vehicle.

Hillcrest Motors is open Monday – Friday 7:30 a.m. to 5:30 p.m. For your convenience we offer shuttle service to or from your home or work the day your vehicle is being worked on. If you need to drop your car off when we are not here, we have a Key Drop on the east side of our building.

We want you to be absolutely pleased, in fact absolutely delighted with every job we do. So every job comes with our ironclad, risk-free guarantee. What does that mean? Simply this: We stand behind every repair 100%. If, in the unlikely event the repair isn't completed properly, we will repair the vehicle until we get it right, at no cost to you. Our 100% warranty is for 36 months or 36,000 miles, whichever comes first.

In summary, Hillcrest Motors offers:
• Complete Auto/Truck Service.
• Master Technicians: We have assembled the best A.S.E. Certified Technicians around.
• Excellent Customer Service: We want to spoil you and want your experience here to be easy, educational and of course fun!
• Best Guarantee in Town: We give you a 100% unconditional guarantee for 36 months/36,000 miles on any repair we do.
• Money Saving Car Care Club: We want to reward you for taking care of your car, which helps keep you out of emergency mode.
• Referral Program: We will save you money on future repairs.
• Loaner Car: We have loaner cars available (only for our clients) if you need a car while yours is being serviced.
• Used Car Inspection: If you find a car you want to buy from a dealer or private party, we have a inspection that does a detailed once over to make sure you don’t purchase a nightmare.
• Shuttle Service: We offer rides to or from your home or office. (Within reason)
• Quality Parts: We purchase quality parts to insure the job is done right the first time.
• Newsletter: We’ll send you a monthly newsletter that keeps you updated on what’s going on with our company and our clients, as well as offering valuable coupons to save you money.
• Recycle: We recycle all hazardous waste materials.
• Future Repairs: We will keep you informed of future repairs that might be needed without pressuring you.
• We Pride ourselves in offering you the best service at the best price available.
• We work hard to earn your trust every day.

Sincerely,

Phil & Joan Doornink
Owners of Hillcrest Motors